FAQ
FAQ – MY PULSE PADEL ⚡
⚡ MY PULSE PADEL OVERGRIPS
WHAT IS SPECIAL ABOUT MY PULSE PADEL OVERGRIPS?
Our overgrips are designed to offer excellent grip while effectively absorbing sweat. The goal: to keep your hands drier and maintain a good feel throughout the match.
WHEN SHOULD YOU CHANGE YOUR OVERGRIP?
This depends on how often you play and how much you sweat. We recommend replacing it as soon as it becomes smooth, slippery, or loses its grip.
ARE MY PULSE PADEL OVERGRIPS SUITABLE FOR ALL RACKETS?
Yes, they are adapted for padel racket handles and can also be suitable for other racket sports.
DO THE OVERGRIPS THICKEN THE HANDLE MUCH?
No. They are designed to provide grip and comfort while maintaining a natural feel in your hand.
🛡️ MY PADEL SHIELD™ – RACKET PROTECTORS
ARE THE PROTECTORS COMPATIBLE WITH ALL RACKETS?
Our protectors measure 395 × 38 mm and are designed to fit the majority of padel rackets.
HOW DO YOU APPLY THE PROTECTOR?
Clean and dry the top of the frame, position the protector correctly, then apply it gradually while pressing firmly along its entire length.
ARE THE PROTECTORS RESISTANT TO IMPACTS?
They help protect the frame against friction, scratches, and minor impacts encountered during play.
WHAT IS THE DIFFERENCE BETWEEN THE DIFFERENT MODELS?
The protective function remains the same. You can simply choose the design that best suits your racket.
🎾 MY PADEL TUBE™ – BALL PRESSURIZER
HOW DOES THE MY PADEL TUBE™ WORK?
The My Padel Tube™ keeps balls under pressure between matches in order to slow down their pressure loss and extend their lifespan.
IS IT COMPATIBLE WITH ALL PADEL BALLS?
Yes, it is designed to accommodate standard-sized padel balls.
WHEN SHOULD YOU PLACE THE BALLS IN THE TUBE?
Ideally, put them back into the pressurizer as soon as your match ends to keep them in good condition until your next session.
📱 MY PADEL CAM™ – PHONE HOLDER
WHAT IS THE MY PADEL CAM™ FOR?
It allows you to attach your smartphone to the court glass to easily film your matches, training sessions, and best points.
HOW IS THE HOLDER ATTACHED?
The holder uses a suction cup. Once placed on clean, smooth glass, the tightening system reinforces the attachment.
IS IT COMPATIBLE WITH ALL SMARTPHONES?
The magnetic system is particularly well-suited for MagSafe-compatible smartphones and cases. For other phones, compatibility depends on the magnetic system used.
DOES THE PHONE REMAIN STABLE DURING THE MATCH?
On clean glass and with proper installation, the holder is designed to provide a stable attachment. Always check the attachment before you start filming.
🔗 FJPADEL EXPERT SILICONE WRIST STRAPS
WHY CHOOSE A SILICONE WRIST STRAP?
Silicone does not absorb sweat like a textile strap. It is also easy to clean and particularly practical for regular use.
ARE THERE SEVERAL MODELS?
Yes. Two versions are offered: one for rackets that have a wrist strap attachment point and one for rackets with a built-in wrist strap.
HOW DO I KNOW WHICH MODEL TO CHOOSE?
Simply look at the attachment system on your racket before ordering. The product page shows the two available variants.
🧢 MY PULSE PADEL PERFORMANCE CAP
IS THE CAP SUITABLE FOR PLAYING PADEL?
Yes. It is designed for sports use with a lightweight, quick-drying polyester fabric and perforated areas on the sides to promote ventilation.
IS THE LOGO PRINTED?
No. The My Pulse Padel logo features 3D embroidery for a more premium finish.
CAN IT BE WORN OFF THE COURT?
Of course. Its sporty design allows you to wear it both during your matches and in everyday life.
📦 ORDERS & DELIVERY
WHAT ARE THE SHIPPING TIMES?
Orders are generally prepared and shipped within 24 to 48 hours.
HOW CAN I TRACK MY ORDER?
When tracking is available, the necessary information is provided to you after your order has shipped.
DO YOU SHIP ONLY TO FRANCE?
The currently available destinations and shipping methods are displayed directly during checkout.
💳 PAYMENT & RETURNS
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept credit cards as well as the various secure payment methods available in our Shopify store.
CAN I RETURN A PRODUCT?
You have a period of 14 days after receipt, subject to the conditions set out in our return policy.
❤️ MY PULSE PADEL CUSTOMER SERVICE
HOW DO I CONTACT MY PULSE PADEL?
Have a question about a product, an order, or compatibility? Our customer service team is here to help.
📧 mypulsepadel.contact@gmail.com
MY PULSE PADEL ⚡
At the heart of your game. 🎾
